The accounts of the postal bank inaccessible for several hours due to a computer bug


The subsidiary of the La Poste group justifies this bug by “a technical operation” and claims that the incident was “resolved” Sunday afternoon, without further details.

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A sign from a postal banking agency in Paris, February 13, 2024. (Riccardo Milani / Hans Lucas / AFP)

A sign from a postal banking agency in Paris on February 13, 2024. (Riccardo Milani / Hans Lucas / AFP)

Sacred fear for the customers of the postal bank who discover that they have “No current account currently”. A technical problem has prevented customers from the banking establishment from accessing their online account or making payments for several hours, Sunday, June 22. The bank says the problem is solved.

On the X network, of many customers complained about payments refused in stores or online throughout the day on Sunday. Many also claim that consulting their account was impossible, in agency as online, with a simple error message instead “You do not have a current account currently”.

The public bank which has nearly 10 million active individual customers, ownership of the La Poste group, explains on his x account that“A technical operation CE (Sunday) morning had an impact on the visualization of accounts and sales and prevented certain operations “. In response to many messages from dissatisfied customers, the company says the incident is “Solved since 3:44 pm”and present “all (HIS) apologies for the discomfort caused ” to affected customers. In response to another Internet userPostal bank ensures that “This maintenance operation has no impact on the protection of your personal and banking data”.



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